Plazamar Serenity Resort - Santa Ponsa

Excellent hotel with its fantastic pool, 24-hour reception, and great restaurant. The staff impressed me during my first stay by helping with shopping tips. Highly recommend visiting during xmas!

The hotel offers exactly what you see on the internet. So I can only say that I was very satisfied. It is what you can expect for the price/performance ratio. A very kind praise to the entire staff. From reception to the caretaker, all...  

Fairly clean hotel in a truly lovely building close enough to everything, pubs, restaurants and also the beach, and local transport such as buses and taxis. Spotless and modern room with fresh towels, the "slow"...  

The entertainment team kept the atmosphere lively.

The first two nights we faced unbearable noise from the stage. We were also disturbed by furniture moving above us and breakfast chaos right outside our door. This was frustrating as our family struggled to find peace .

Good small hotel, we appreciated this place.

The breakfast choice was amazing with pancakes, tea, cereals, fruit and breads.

It was a very nice stay! The staff was very friendly and our children were very well looked after in the children's club

The only thing we did not like so much was the room cleaning. It was not cleaned properly during our 12 day stay. The chambermaids just can't do any better with the time pressure.

The Plazamar was a nice spot for my family getaway. The kids loved the kids' club run by a wonderful lady named Alison. She connected so well with them. The entertainment team kept the atmosphere lively, especially during the mini disco. Our premium studio had ample space and a lovely balcony view. While the room was spacious, it fell short on cleanliness standards. We found dust in several spots, disappointing. The dining area could get chaotic, especially at meal times, due to the sheer volume of guests. It often felt cramped. Even though the food options were quite good, it would have been helpful if they had catered more to vegetarian diets. After a busy day, we wished the evening entertainment was more engaging than it turned out to be. Despite these issues, the staff maintained a positive spirit, doing their best to was nice.

Very nice staff. Everything was very clean. Delicious buffet in the evening.

Very nice staff. Rooms is clean, spacious and functional.

Ooh, what a result! The kids loved the evening entertainment, especially the entertainer who kept ‘em giggling. The food was dead tasty too, loads to choose from, not just the usual. Though, the bathroom could do with a bit of sprucing up, I tell ya.

perfect family escape with amazing kids club experience each day

The room was spacious with daily cleaning, ensuring comfort and fresh towels. The entertainment team stands out, engaging my kids with fun activities every day. The food was excellent with plenty of options. Not to mention, the drinks were self-service, beer on tap was a lovely touch!

Very friendly staff, all inclusive was good, great to have shade in the form of trees around the pool. Sunbeds always available.

the staff were extremely friendly and helpful. the rooms were lovley and very clean. I also thought the restaurant was reasonably priced and the entertainment was good. I would definately return i had a great holiday!...  

I almost gave a glowing review, but the absolute lack of vegan options and uncharming breakfast situation ruined it. Early morning chaos outside the room was good, . Not to mention, the rudeness of some staff. A simple room upgrade woudl ve been a nice gesture, but alas, I was just another guest.

Despite the many English people, the food is very varied, the staff very obliging.

Connecting door to the next room, therefore no privacy because you can hear every word.remote control for the TV against deposit.climate not used, but also here no remote control.